The Business Support plan covers an unlimited number of support incidents for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions. For ease of budgeting, additional iOS devices or Mac computers will not increase the cost of your Business Support contract. Products covered include:

Whether deploying iPhones or iPads in your enterprise or supporting Mac computers in your organisation, Business Support provides the backup expertise your frontline technology staff requires. This plan provides priority access to our technical support staff by telephone 12 hours a day, 7 days a week for a full year.

1. •      am to       pm
   

2. •      days a week
   

The plan provides one year of coverage to two technical contacts designated by your organisation.

Business Support Plan

What’s Covered

Hardware

 iPad

 iPhone

 iPod

 Mac

 Apple Displays

 Apple TV

 Airport & Time Capsule

Software

 OS X

 iOS

 Aperture

 Apple Remote Desktop

 Compressor

 Final Cut Pro

 iLife

 iWork

 Logic Express

 Logic Studio

 Motion

Click for Terms & Conditions

For specific details and pricing please use the information on the Contact page